AhaNow Terms of Service

Terms governing access to and use of AhaNow's AI audio creation services

Operator: FluxVita Corporation · Website: ahanow.ai

Last Updated: August 7, 2026 · Effective Date: August 15, 2026

IMPORTANT. These Terms contain warranty disclaimers, limitations of liability, indemnification obligations, and — for most U.S. users — a binding individual arbitration agreement and a class-action waiver. Please read Sections 16 through 20 carefully. You may opt out of arbitration within 30 days under Section 19.5.

Section 7 imposes binding obligations when you clone, convert, or synthesize a voice. Possession of a recording does not authorize its use. Uploading another person's voice without their explicit permission is a material breach and may expose you to civil and criminal liability under biometric privacy, right of publicity, and digital replica laws.

You must be at least 18 years old to use the Services.

Table of Contents

  1. Agreement to These Terms
  2. Eligibility
  3. Accounts and Security
  4. The Services and Third-Party Models
  5. Plans, Subscriptions, Credits, and Payment
  6. Your Content and Generated Output
  7. Voice Rights and Consent
  8. Acceptable Use
  9. Synthetic Media: Disclosure, Labeling, and Provenance
  10. Licensed Voices, Assets, and Model-Specific Rules
  11. AhaNow Intellectual Property and Feedback
  12. Copyright and Other Rights Complaints
  13. Confidentiality and Collaboration
  14. Suspension and Termination
  15. Service Changes, Beta Features, and Availability
  16. Disclaimers
  17. Limitation of Liability
  18. Indemnification
  19. Dispute Resolution for U.S. Users
  20. Governing Law and Venue
  21. Export Controls and Sanctions
  22. Changes to These Terms
  23. General Terms
  24. Contact

1. Agreement to These Terms

These Terms of Service (the "Terms") are a binding agreement between you and FluxVita Corporation ("FluxVita," "AhaNow," "we," "us," or "our") governing your access to and use of ahanow.ai, our applications, APIs, tools, software, and related services (collectively, the "Services").

By creating an account, clicking to accept, purchasing a plan or credits, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services for an organization, you represent that you have authority to bind that organization, and "you" includes both you and the organization.

Supplemental terms, model-specific terms, order forms, or policies presented for a particular feature are part of these Terms. Where they conflict, the more specific terms control for that feature.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract. You may not use the Services if you are barred under applicable law, subject to sanctions that prohibit the transaction, or located in a jurisdiction where we do not offer the Services.

We may terminate your account immediately if we learn you do not meet these requirements.

3. Accounts and Security

You must provide accurate, current information and keep it updated. You are responsible for safeguarding your credentials and API keys, and for all activity conducted through your account.

An individual account is for one natural person only. You may not sell, transfer, lend, rent, or share an individual account, or allow anyone else to use your credentials — an organization may authorize additional users only through a team or workspace feature that we offer. You may not maintain multiple accounts to circumvent usage limits, credit allocations, free trials, promotional offers, or enforcement actions, and you may not automate, script, or resell access.

Detection and consequences. We monitor for indicators of account sharing and abuse, including concurrent sessions, irregular geographic access patterns, device and network fingerprints, and usage inconsistent with a single user.

Where we reasonably determine that an account is being shared, resold, automated, or otherwise used in breach of this Section, we may immediately suspend or terminate the account without prior notice, and all unused credits and unused subscription time are forfeited without refund, except where applicable law requires otherwise. You may appeal under Section 14.

Notify support@ahanow.ai promptly if you suspect unauthorized access. We may require identity, payment, age, organization, or voice-authorization verification before providing or restoring access.

Inactive accounts. If you do not sign in for 12 consecutive months, we may close your account and delete its contents.

We will email the address on file at least 30 days beforehand, and signing in during that period keeps the account active.

On closure, any remaining credits, User Content, voice models, and generated outputs are deleted and cannot be recovered, except where applicable law requires otherwise. This is both a housekeeping and a data-minimization measure: it ensures we do not retain Voice Data for accounts no longer in use.

4. The Services and Third-Party Models

AhaNow provides tools for creating, editing, transforming, analyzing, and managing audio and related content, which may include text-to-speech, voice design, voice cloning and conversion, transcription, dubbing, music and sound-effect generation, separation, enhancement, alignment, project workflows, and exports.

Some features are powered by models, APIs, software, or content supplied by third parties ("Third-Party Models"). We may add, remove, replace, reroute, suspend, or change a Third-Party Model based on quality, safety, availability, cost, legal requirements, or provider terms. Results, speed, limits, and permitted uses may vary by model and plan.

When you select a Third-Party Model, you authorize us to transmit the inputs and instructions reasonably necessary to produce the result you requested. Separate provider terms may apply where clearly presented, where you connect your own provider account, or where you access a provider directly. AhaNow is not responsible for a third-party service outside our control.

Where a Third-Party Model imposes materially different data-use or license terms, we will present a supplemental notice when you select or first use that model. You are responsible for the terms displayed at that point.

4.1 You must comply with the selected provider's own rules.

Your use of any Third-Party Model is additionally subject to that provider's terms of service, acceptable use policy, content restrictions, and output license terms. By selecting a model, you represent that your intended input and use comply with those rules. We do not police your compliance with them, and any liability arising from your breach of a provider's terms is yours alone.

4.2 Availability of any given model is not guaranteed.

We may add, remove, replace, reroute, suspend, restrict, or discontinue any Third-Party Model at any time and without liability to you, including where a provider terminates, suspends, or changes its service; changes its terms, pricing, or rate limits; imposes new restrictions; experiences an outage; or where continued use would breach law, sanctions, provider terms, or a regulatory requirement.

Removal or change of a model is not a breach of these Terms and does not entitle you to a refund, credit, substitution, or compensation, and we are not liable for any loss arising from it — including loss of a workflow, a voice, a project, an in-progress job, or the ability to reproduce a previous result. Outputs are not guaranteed to be reproducible, since the underlying model may change or become unavailable. Keep your own copies of anything you need.

For clarity, the removal, replacement, or unavailability of an individual Third-Party Model is not a discontinuation of the Services or of a material feature within the meaning of Section 14, provided a comparable capability remains available on your plan. Section 14 governs only where we discontinue the Services, or an entire feature category, altogether.

5. Plans, Subscriptions, Credits, and Payment

5.1 Fees and taxes

You agree to pay the prices, taxes, and charges shown at purchase. Usage may be metered by time, characters, tokens, generations, files, model cost, compute, or another unit shown in the Services. Except where required by law, fees are stated and payable in U.S. dollars. Fees are exclusive of taxes, and you are responsible for all applicable sales, use, VAT, GST, and similar taxes, excluding taxes on our net income.

5.2 Automatic renewal

YOUR PAID SUBSCRIPTION AUTOMATICALLY RENEWS for the period shown at purchase, and your payment method will be charged the then-current price at each renewal, until you cancel.

Before you subscribe, we present the automatic renewal terms — the recurring charge, the billing frequency, the renewal date, the cancellation method, and any minimum term — clearly and conspicuously, in visual proximity to the request for your consent, and we obtain your affirmative consent to those terms separately from any other terms.

You authorize us and our payment processor to charge the payment method on file at each renewal.

5.3 Cancellation

You may cancel at any time through your account settings, in the same medium in which you subscribed, without speaking to a representative and without completing steps not required to subscribe. You may also cancel by contacting support@ahanow.ai.

Cancellation takes effect at the end of the current paid period unless applicable law requires otherwise. Cancellation stops future charges; it does not refund the current billing period, and you retain access for the remainder of that period.

5.4 Renewal reminders

Where required by applicable law — including the California Automatic Renewal Law — we will send you a renewal reminder before your subscription renews, and, for free trials converting to paid subscriptions and for annual terms, within the notice windows those laws prescribe.

5.5 Price changes

We may change subscription prices or included usage. For an existing automatically renewing subscription, we will give you the advance notice required by law and at least 30 days' notice, and the new price will apply no earlier than the next renewal after that notice. If you do not agree, cancel before renewal.

5.6 Credits

Credits are a limited, revocable, non-transferable right to access specified Services. They are not money, stored value, a bank deposit, or a gift card unless applicable law requires otherwise; they have no cash value; and they may not be sold, transferred, or exchanged.

Expiration is governed by the purchase screen or applicable offer:

  • Subscription credits expire at the end of the applicable billing period unless the plan states that they roll over;
  • Purchased credits expire as disclosed at purchase;
  • Promotional credits expire as disclosed in the applicable offer.

In each case, expiration is subject to applicable law, and we will disclose the expiration term before you purchase or accept the credits.

Credits may be deducted when a generation or processing job is submitted or completed, as shown in the Services. If a confirmed technical failure attributable to AhaNow prevents delivery, we may restore the affected credits in accordance with our posted policy. Differences in subjective quality, style, or suitability are not technical failures.

Expiration is final. When credits expire under the applicable rule, they are forfeited in full, have no residual value, and are not refunded, extended, converted, or compensated in any form. Unused subscription benefits likewise do not carry over unless the plan says so.

On termination or suspension of your account, unused credits are forfeited after any warning or export period shown in the Services, except where applicable law requires otherwise. Credits forfeited following termination for your breach of these Terms — including under Section 3 or Section 14 — are not refunded. Where you terminate because of our uncured material breach, we will refund the unused portion of purchased credits on a pro rata basis.

5.7 Refunds

Except as required by law or expressly stated in a refund policy presented at purchase, payments are non-cancelable and non-refundable. We may issue refunds or credits at our discretion; doing so once does not obligate us to do so again.

Statutory cancellation and withdrawal rights that apply to you are not limited by these Terms, including the right of consumers in the EEA and UK to withdraw from a distance contract within 14 days — which you acknowledge is extinguished once we begin supplying digital content at your request and you acknowledge the loss of that right.

Purchases made through an app store or other reseller are also subject to that seller's billing and refund rules.

5.8 Payment failure and chargebacks

If payment fails, we may retry the charge, suspend paid features, reduce limits, or terminate the subscription. You remain responsible for amounts lawfully due and for reasonable costs of collection.

If you initiate a chargeback for a legitimate charge, we may suspend your account and, after giving you an opportunity to resolve the matter, terminate it. Please contact support@ahanow.ai before disputing a charge.

6. Your Content and Generated Output

6.1 Definitions

"Input" means prompts, scripts, instructions, audio, voice samples, music, text, images, project files, and other material you submit. "Output" means audio, voice models, converted voices, music, sound effects, transcripts, stems, text, project data, and other material generated or processed in response. Input and Output together are "User Content."

6.2 Your rights

As between you and AhaNow, you retain your rights in Input. Subject to your compliance with these Terms, model-specific terms, and applicable law, AhaNow assigns to you any rights AhaNow may have in Output. This does not transfer rights in the Services, AhaNow technology, Third-Party Models, stock assets, licensed voices, or material owned by others.

Rights in AI-generated material are unsettled and vary by jurisdiction. Output may not qualify for copyright or other protection, may not be unique, and may be identical or similar to content generated for other users. We do not promise that you can register, own, exclude others from, or commercially use any Output.

Output is produced by Third-Party Models, and we do not screen it for infringement. We do not review Output against third-party copyrights, trademarks, publicity rights, or any other rights, and we make no representation that Output is free of them.

Clearing Output for your intended use — including for music, sound effects, and any material resembling an existing work, performer, or voice — is your responsibility alone, and you should obtain rights-clearance advice before commercial use or public distribution.

Your rights in Output are conditional on your compliance with these Terms. We may revoke the assignment in this Section with respect to Output generated in violation of Section 7 or Section 8, and you must then cease using and, on request, destroy that Output.

6.3 License to operate the Services

You grant AhaNow and its service providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, transmit, format, modify, process, and display User Content only as reasonably necessary to: provide, secure, maintain, and support the Services; comply with your instructions; enforce these Terms; and comply with law.

This license ends when User Content is deleted from our systems, except for temporary backups, content shared with others, copies reasonably retained for security, legal, or evidentiary purposes, and models already trained under Section 6.4.

If you intentionally publish or share User Content through a public feature, you grant AhaNow a worldwide, non-exclusive, royalty-free license to host, reproduce, distribute, display, perform, and adapt that content for the public feature until you remove it, subject to reasonable technical and backup periods.

Limits on our own promotional use. We will not use your User Content, Voice Data, or Output in our own advertising, marketing, product demonstrations, sales or investor materials, case studies, social media, or public showcases without your separate, express, opt-in permission for that specific use.

Publishing content through a public feature of the Services is not such permission. This limit applies regardless of your election under Section 6.4, and it survives termination of your account.

6.4 Training

We use User Content, Voice Data, and your interactions with the Services — including prompts, settings, generation parameters, edits, selections, and other usage signals — to train, fine-tune, evaluate, benchmark, and otherwise improve our models, features, and safety systems, and we may permit our affiliates, service providers, and contractors to do so on our behalf and on our instructions.

Models, weights, and improvements resulting from that training belong to us. Training gives you no right, title, or interest in our models or the Services.

You may opt out at any time in Settings → Data Controls or by emailing legal@ahanow.ai. Your opt-out applies prospectively: content already incorporated into a trained model remains in that model, and neither opting out nor deleting content reverses training that has already occurred.

If you are located in the EEA, the United Kingdom, or Switzerland, we do not use your Voice Data for training unless you give separate, explicit opt-in consent.

We do not use for training: payment and billing information; your communications with support; content identified through moderation as violating our policies, except to improve safety systems; or content of business customers whose agreements exclude training use. See our Privacy Policy Section 5 for full detail.

6.5 Your responsibility

You are solely responsible for Input, your instructions, your choice of model, and your review and use of Output.

You represent and warrant that you have all rights, permissions, licenses, and consents necessary for AhaNow and its providers to process User Content as contemplated by these Terms, and that User Content and its use will not violate law, a contract, or another person's rights.

AhaNow is not an archive or recordkeeping system. You should maintain independent backups of important Input and Output.

This Section is a material term.

7.1 A voice is protected even when a recording is not. A voice can implicate privacy, publicity, biometric, consumer-protection, unfair-competition, contract, and other rights even where the recording itself is not protected by copyright. Possession of an audio file does not by itself authorize voice cloning, conversion, synthesis, or commercial use.

7.2 When you may create or use a voice model. Only if:

(a) the voice is your own and you are legally permitted to use it for the intended purpose; (b) the identifiable speaker gave explicit, informed, and legally sufficient written permission for the specific creation, processing, and intended use; or (c) you otherwise have documented legal authority from the speaker or, where legally valid, the speaker's authorized representative or rights holder.

Permission must cover AhaNow's and its providers' processing of the recordings and the generation and intended use of the synthetic or converted audio, and must satisfy any written-notice and written-release requirements of applicable biometric privacy law. You must comply with any limitation, attribution duty, compensation term, expiration, or revocation right contained in that permission.

7.3 Absolute prohibitions. You may never create or use a synthetic or converted voice:

(a) of any person under 18 years of age. This prohibition is absolute and admits no exception — it applies regardless of any consent obtained from that person, their parent, or their guardian, regardless of the purpose, and regardless of whether the resulting audio is published. You bear sole and complete responsibility for any violation of this subsection, including all resulting civil liability, statutory damages, penalties, and criminal exposure. We report suspected offenses to law enforcement and to the National Center for Missing & Exploited Children as required by law, and we cooperate fully with resulting investigations; (b) that impersonates a person without authorization or falsely implies endorsement or affiliation; (c) that creates deceptive content involving a public official, political candidate, celebrity, private person, or deceased person — including uses restricted by digital replica statutes such as Cal. Civ. Code § 3344.1 and the Tennessee ELVIS Act; or (d) from a recording obtained by deception, recorded without required consent, scraped, or taken in breach of a contract or confidentiality obligation.

7.4 Records of consent. You must retain records of the permissions and licenses required by Section 7.2 for at least three years after you last use the relevant voice model, and provide them to us within five business days of our written request. Failure to produce those records on request is itself a material breach, and we may suspend or delete the voice model and any Output generated from it.

7.5 No obligation to pre-screen; enforcement is discretionary.

AhaNow does not pre-screen, verify, or monitor recordings before processing them, and has no obligation to do so. Compliance with Sections 7.2 and 7.3 is your responsibility alone, and you may not rely on our systems to detect or prevent an unauthorized use.

We may, but are not required to, require a consent statement, identity check, supporting agreement, or other verification, and may employ automated or manual measures to detect unauthorized voice replication. Any such measure is applied at our sole discretion, may be incomplete or unsuccessful, and creates no duty of care to you or to any third party. Our exercise or non-exercise of these measures in one instance does not oblige us to act in another.

We may reject, block, or remove a voice model, disable Output, and preserve relevant records where we consider it necessary to investigate misuse or protect rights — including where a recording resembles a known public figure — without liability to you.

That a generation was completed is not a representation by AhaNow that the recording was authorized, that the use is lawful, or that it complies with these Terms. You remain fully responsible for the use in every case.

7.6 Revocation and disputes. If authorization is revoked or disputed, you must immediately stop new generation and notify legal@ahanow.ai. We may suspend access to the voice model while we investigate. Your obligations concerning content already created or distributed remain governed by applicable law and your agreement with the speaker.

7.7 Indemnity. Without limiting Section 18, you will defend and indemnify AhaNow against all claims, damages, penalties, and costs arising from your breach of this Section, including claims under the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act, state right-of-publicity and digital replica statutes, and comparable laws.

8. Acceptable Use

You may not use, or attempt to use, the Services, Input, Output, or a voice model to:

  • violate any law, regulation, court order, sanctions restriction, or legally binding obligation;
  • infringe or misappropriate copyright, trademark, trade secret, privacy, publicity, biometric, data-protection, contractual, or other rights;
  • clone, convert, synthesize, or imitate a voice without the authorization required by Section 7;
  • commit fraud, phishing, identity theft, extortion, impersonation, deceptive endorsement, market manipulation, or other deception;
  • mislead a person into believing synthetic or altered audio is authentic where disclosure is required by law or necessary to prevent material deception;
  • create or distribute non-consensual intimate content, sexualized content involving an identifiable person, sexual exploitation, or any content involving the sexual abuse or exploitation of a minor;
  • harass, threaten, defame, stalk, bully, discriminate against, or incite violence or hatred against a person or group;
  • misrepresent a public official, political candidate, election authority, emergency service, medical professional, financial institution, or other trusted person or entity in a manner likely to deceive or cause harm;
  • engage in voter suppression or disruption of an electoral or civic process;
  • facilitate illegal robocalling, spam, unauthorized surveillance, credential theft, malware, weapons development, or other harmful activity;
  • defeat, evade, or spoof voice authentication, voice biometric verification, or liveness detection systems;
  • upload protected health information, government identifiers, financial-account credentials, or other highly sensitive data unless a feature expressly supports it and all required agreements and safeguards are in place;
  • remove or defeat provenance signals or machine-readable markings (see Section 9.1(a) — these may never be removed), or remove a visible watermark other than through a feature we expressly provide (see Section 9.1(b)), or defeat safety controls, access controls, usage limits, rate limits, or moderation systems;
  • scrape, reverse engineer, decompile, extract models or training data, discover source code, or use the Services or Output to build or train a competing model or service, except where applicable law prohibits the restriction;
  • access another account or system without authorization, interfere with the Services, introduce malicious code, or impose an unreasonable load; or
  • resell, sublicense, lease, or provide the Services to third parties except through a plan or written agreement that expressly allows it.

We report apparent child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement as required by law.

AhaNow may use automated and human review to enforce these rules, but we do not undertake to review all content and are not responsible for your failure to comply. Report suspected violations to legal@ahanow.ai.

9. Synthetic Media: Disclosure, Labeling, and Provenance

9.1 Two kinds of marking — treat them differently.

(a) Machine-readable provenance marking — never removable. Every Output carries a machine-readable marking identifying it as artificially generated or manipulated, which may include audio watermarking and content provenance metadata. We also preserve markings applied by third-party model providers.

This marking is never removed, and you may not remove, alter, obscure, or degrade it under any circumstances, nor use tools designed to strip it. We apply it because Article 50(2) of Regulation (EU) 2024/1689 (the EU AI Act) requires providers of generative AI systems to mark synthetic output in a machine-readable format.

(b) Visible watermark — removable on paid plans. Output may additionally carry a visible or audible AhaNow watermark. Where we offer it as a feature of a paid plan, you may export Output without that visible watermark.

Exporting without the visible watermark does not eliminate the disclosure obligation in Section 9.2 — it transfers that obligation entirely to you. If you export unwatermarked Output, you must disclose by other clearly perceptible means that the content is artificially generated or manipulated, wherever Section 9.2 requires disclosure.

You may remove the visible watermark only through a feature we expressly provide. Removing or degrading it by any other means — including editing, cropping, re-encoding, or third-party tools — is a breach of these Terms.

9.2 Your disclosure obligation.

Where you distribute, publish, broadcast, or otherwise make available Output that constitutes a deep fake — AI-generated or manipulated audio, image, or video content resembling an existing person, object, place, entity, or event that would falsely appear to a person to be authentic — you must clearly and prominently disclose that the content has been artificially generated or manipulated, in a manner perceptible to the recipient without a detection tool.

This obligation applies regardless of your intent to deceive. It includes the disclosure requirements of Article 50 of Regulation (EU) 2024/1689 (the EU AI Act), applicable from 2 August 2026, and comparable requirements under U.S. federal and state law, including statutes governing synthetic media in election communications.

9.3 Interactive applications. If you deploy Output or the Services in an application where a person interacts with a synthetic voice in real time, you must clearly disclose that they are interacting with an AI system, unless that is obvious from the circumstances to a reasonably well-informed person.

9.4 Allocation of responsibility. As between you and AhaNow, you are the deployer of any content you distribute, and you are solely responsible for compliance with disclosure, labeling, consent, and registration requirements applicable to your distribution.

10. Licensed Voices, Assets, and Model-Specific Rules

Stock voices, community voices, music, sound effects, templates, and other assets may be subject to plan limits, attribution duties, territory, media, commercial-use, or other license terms shown in the Services.

A label such as "commercial use" does not guarantee that every contemplated use is cleared in every jurisdiction. You are responsible for reviewing the applicable license and obtaining additional permissions when necessary.

Provider terms may impose restrictions on a particular Third-Party Model or its Output. We will use reasonable efforts to present material restrictions before you generate, but you remain responsible for the terms displayed when you select the model and for laws applicable to your use.

11. AhaNow Intellectual Property and Feedback

The Services — including software, interfaces, workflows, documentation, designs, trademarks, models, and technology — are owned by FluxVita or its licensors and protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during the applicable term for your personal or internal business purposes.

"AhaNow," "FluxVita," and our logos are our trademarks. You may not use them without our prior written permission, except to accurately identify the Services.

Feedback. If you provide suggestions, ideas, or feedback, you grant AhaNow a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use and incorporate it without restriction or compensation. Do not submit feedback you consider confidential.

12.1 Copyright notices.

If you believe content available through the Services infringes your copyright, send a notice to our designated copyright agent containing the information required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement of good-faith belief; a statement under penalty of perjury that the notice is accurate and that you are authorized to act; and your physical or electronic signature.

Designated Copyright Agent Attn: Copyright Agent FluxVita Corporation 8 The Green, Suite R, Dover, Delaware 19901, United States Email: legal@ahanow.ai Telephone: +1 646 498 8831

12.2 Counter-notices and repeat infringers. You may submit a counter-notice complying with 17 U.S.C. § 512(g)(3) to the same address. We remove or disable access to content and terminate repeat infringers in appropriate circumstances. Knowingly making a material misrepresentation in a notice or counter-notice may create liability under 17 U.S.C. § 512(f).

12.3 Voice, likeness, and other rights complaints.

If you believe your voice, or the voice of a person you are authorized to represent, has been replicated on the Services without authorization, notify legal@ahanow.ai with: your name and contact information; identification of the voice model or Output and information sufficient to locate it; a description of your relationship to the voice and your authority to act; a statement of good-faith belief that the use is unauthorized; and a statement under penalty of perjury that the information is accurate.

We will investigate promptly and may disable the voice model, block Output generation, and terminate the responsible account. We may share your complaint with the user who submitted the recording so they may respond, unless doing so would create a risk of harm. Nothing in this Section limits any right or remedy available to you under applicable law.

13. Confidentiality and Collaboration

Private projects are not public merely because they are stored in the Services. We process private User Content as described in our Privacy Policy.

If you share a project, voice model, workspace, or link, recipients may be able to access, copy, modify, or export content according to the permissions you select. You are responsible for choosing recipients and permissions and for any separate confidentiality obligations that apply to you.

14. Suspension and Termination

You may stop using the Services at any time and close your account through available settings or by contacting support. Closing an account does not cancel amounts already due and may result in loss of unused credits and content after any warning or export period shown in the Services.

We may suspend, restrict, or terminate access; remove content or voice models; or limit a feature if we reasonably believe you violated these Terms, created risk or legal exposure, failed to pay, used the Services fraudulently, threatened security or rights, or if a provider or law requires us to do so. Where practicable and lawful, we will provide notice and an opportunity to appeal.

Where we discontinue the Services or a material feature for business reasons, we will give at least 30 days' notice to users with an active paid subscription and refund the unused prepaid portion on a pro rata basis.

Upon termination, your license to use the Services ends and we may delete your User Content and voice models in accordance with the retention schedule in our Privacy Policy. Sections that by their nature should survive will survive, including Sections 3 (as to forfeiture on breach), 4.2, 5 (as to amounts owed and forfeited credits), 6.2–6.5, 7.4, 7.7, 8, 9.4, 11, 12, 16, 17, 18, 19, 20, and 23.

15. Service Changes, Beta Features, and Availability

We may modify, discontinue, or limit the Services or any model. We do not guarantee uninterrupted availability, compatibility, retention of every model, or that a feature will remain free. Beta, preview, experimental, and free features may be changed or withdrawn at any time, may be less reliable, and are excluded from any service commitment. See Section 4.2 for Third-Party Models specifically.

Events outside our control. We are not liable for any failure, delay, degradation, interruption, or discontinuation of the Services caused by circumstances beyond our reasonable control, including: acts of God, natural disaster, epidemic, war, terrorism, civil unrest, or labor action; failure of power, internet, telecommunications, or cloud infrastructure; cyberattack; the suspension, termination, restriction, price change, rate limiting, or policy change of any third-party model, API, or service provider; changes in law, sanctions, export controls, or regulatory requirements; or an order or action of any government or court. None of these constitutes a breach of these Terms, and none entitles you to a refund, credit, or compensation, except where applicable law requires otherwise.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, THIRD-PARTY MODELS, LICENSED ASSETS, USER CONTENT, AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." AHANOW AND ITS AFFILIATES, LICENSORS, AND PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

AI AND AUDIO-PROCESSING SYSTEMS MAY PRODUCE INACCURATE, OFFENSIVE, INFRINGING, NON-UNIQUE, INCOMPLETE, OR UNSUITABLE RESULTS. WE DO NOT WARRANT THAT OUTPUT IS LEGAL, FACTUALLY ACCURATE, CLEARED FOR COMMERCIAL USE, FREE OF THIRD-PARTY RIGHTS, OR ELIGIBLE FOR COPYRIGHT OR OTHER PROTECTION. YOU MUST REVIEW OUTPUT AND OBTAIN PROFESSIONAL OR RIGHTS-CLEARANCE ADVICE WHEN APPROPRIATE.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AHANOW AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR OPPORTUNITY; LOSS OR CORRUPTION OF DATA OR CONTENT; COST OF SUBSTITUTE SERVICES; OR CLAIMS ARISING FROM THIRD-PARTY MODELS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) US$100 OR (B) THE AMOUNT YOU PAID TO AHANOW FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These exclusions and limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited under applicable law, including for death or personal injury caused by negligence, fraud, or willful misconduct where such limitation is prohibited.

You acknowledge that these disclaimers and limitations are an essential basis of the bargain.

18. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless FluxVita, its affiliates, and their officers, directors, employees, agents, licensors, and providers from claims, damages, losses, liabilities, judgments, penalties, and reasonable legal fees arising from:

(a) your User Content or use of Output; (b) your violation of these Terms or of any law; (c) your violation of another person's rights; (d) an unauthorized voice model or unauthorized use of a person's voice or likeness; or (e) your fraud, willful misconduct, or commercial use of the Services.

We may control the defense and settlement of a covered claim, and you will reasonably cooperate. You may not settle a claim in a manner that admits fault by, or imposes obligations on, us without our written consent.

19. Dispute Resolution for U.S. Users

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

19.1 Informal resolution — a required first step. Before filing a claim, you and FluxVita agree to try to resolve it informally for 45 days. Send written notice to legal@ahanow.ai and to FluxVita Corporation, Attn: Legal, 8 The Green, Suite R, Dover, Delaware 19901.

The notice must include your name, account email, a description of the dispute, and the relief requested. Any limitation period is tolled during this 45-day process to the extent permitted by law. Neither party may commence arbitration before completing this process.

19.2 Binding individual arbitration. Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, available at https://www.adr.org.

The Federal Arbitration Act governs this Section. The arbitrator may award the same individual remedies a court could award, but only as necessary to resolve the individual claim, and must issue a reasoned written decision.

19.3 Exceptions. Either party may bring an individual action in small claims court if eligible.

Either party may seek injunctive or equitable relief in court for unauthorized access, misuse of intellectual property, or infringement or misappropriation of intellectual property, privacy, publicity, or voice rights.

Any claim that applicable law does not permit to be arbitrated — including, where applicable, claims for public injunctive relief — is severed and may be brought in court.

19.4 Class and jury waiver.

YOU AND FLUXVITA WAIVE THE RIGHT TO A JURY TRIAL. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. The arbitrator may not combine claims or preside over a representative proceeding unless both parties agree in writing.

A court, not the arbitrator, has exclusive authority to decide disputes about the enforceability, scope, or interpretation of this Section 19.4. If it is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and brought in court, and the remaining claims will proceed in arbitration.

19.5 Your right to opt out — 30 days. You may opt out of this arbitration agreement by emailing legal@ahanow.ai within 30 days after you first accept these Terms. Include your full name, account email, mailing address, and a clear statement that you opt out of arbitration. Opting out does not affect the remaining Terms and will not adversely affect your relationship with us.

19.6 Mass arbitration. If 25 or more demands for arbitration raising substantially similar claims are filed against FluxVita by or with the assistance of the same law firm or coordinated group within a 60-day period, the demands will be administered in batches of no more than 50, each batch assigned a single arbitrator, with a bellwether process.

Limitations periods are tolled for demands awaiting assignment to a batch. The parties will cooperate in good faith with the administrator to implement this process efficiently and reduce fees.

19.7 Fees. Payment of filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules, under which our share is capped. If the arbitrator finds your claim is not frivolous, we will pay the portion of the fees that exceeds what you would have paid to file in court.

19.8 Consumers outside the United States. This Section 19 applies only to users in the United States. If you are a consumer elsewhere, mandatory local rights, courts, and dispute-resolution rules are not displaced.

19.9 Survival. This Section survives termination of these Terms and closure of your account. Changes to this Section do not apply retroactively to disputes for which notice was given before the change took effect.

20. Governing Law and Venue

Except as provided in Section 19 and subject to mandatory consumer law, these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules.

This choice of law does not deprive you of the protection afforded by provisions that cannot be derogated from under the law of your country or state of habitual residence.

For disputes not subject to arbitration, you and FluxVita consent to the exclusive jurisdiction of the state and federal courts located in Delaware, except that a consumer may bring a claim in another forum where mandatory law permits. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21. Export Controls and Sanctions

You may not use, export, re-export, transfer, or provide the Services in violation of U.S. or other applicable export-control or sanctions laws. You represent that you are not a prohibited party and will not use the Services for a prohibited end use.

22. Changes to These Terms

We may update these Terms. We will revise the date above and provide additional notice where required. Material changes will apply prospectively, after at least 30 days' notice or the longer period required by law.

Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and cancel any subscription before the next renewal. If you hold a paid subscription and a change is materially adverse to you, you may cancel and receive a pro rata refund of the unused prepaid portion.

23. General Terms

These Terms and incorporated supplemental terms are the entire agreement regarding the Services and supersede prior discussions on the same subject. Where they conflict, a written agreement signed by both parties controls over these Terms, and our Privacy Policy controls as to the processing of personal information.

If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remainder remains effective. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our written consent; we may assign them in connection with an affiliate transaction, financing, merger, reorganization, or sale of assets.

We are not liable for delay or failure caused by events beyond our reasonable control. These Terms create no rights in any third party, except that our affiliates and licensors are intended beneficiaries of Sections 11, 16, 17, and 19.

You consent to receive communications from us electronically, and agree that electronic notices and records satisfy any writing requirement to the extent permitted by law. Headings are for convenience only. "Including" and "such as" are illustrative and not limiting. These Terms are drafted in English; any translation is for convenience and the English version controls except where applicable law requires otherwise.

24. Contact

FluxVita Corporation 8 The Green, Suite R Dover, Delaware 19901 United States

PurposeContact
Support, billing, subscription cancellation, account securitysupport@ahanow.ai
Legal notices, arbitration opt-out, copyright (DMCA) notices, voice and likeness complaints, abuse reports, privacy rights and training opt-outlegal@ahanow.ai